CHC52025 Diploma of Community Services

Course overview

This course is the mid-point of the Community Services stream of courses and prepares the students to have knowledge and skills for paraprofessional work and/or further learning at Bachelor level.

Community services, case management and social housing workers involved in the managing, coordinating and/or delivering of person-centred services to individuals, groups and communities. Workers are usually providing direct support to individuals or groups of individuals. Workers may also have responsibility for the supervision of other workers and volunteers and/or case management, program coordination or the development of new business opportunities. All candidates must have completed at least 200 hours of work.

Teaching sessions are trainer-led in group sizes of up to 30 participants. The teaching program is undertaken using a planned schedule in accordance with national standards.

Course features

• 20 units in total (12 core + 8 electives)
• 4 terms per year – flexible intakes
• 2 years duration (80 learning weeks + 24 weeks holiday)
• 20 hours/week face‑to‑face plus online and self learning

Minimum Entry Requirements

The minimum entry requirements for SMIC courses are:

• Be over the age of 18.
• Have successfully completed a schooling certificate equivalent to the Australian Higher School Certificate.
• Have intermediate-level computer skills and provide your own laptop and/or tablet that is compatible with Australian power voltage requirements for use in class.
• Provide verified evidence of IELTS 6.0, with no band less than 5.5, or equivalent.

Career opportunities

• Community Work Coordinator
• Child Protection Officer
• Case Manager
• Care Team Leader
• Domestic Violence Advocate

What you will study

View units of competency

Core units (12)

Core units of competency

Unit code	Unit of competency
CHCDFV001	Recognise and respond appropriately to domestic and family violence
HLTWHS003	Maintain work health and safety
CHCLEG003	Manage legal and ethical compliance
CHCDIV001	Work with diverse people
CHCDIV002	Promote Aboriginal and/or Torres Strait Islander cultural safety
CHCCCS019	Recognise and respond to crisis situations
CHCCSM013	Facilitate and review case management
CHCMGT005	Facilitate workplace debriefing and support processes
CHCPRP003	Reflect on and improve own professional practice
CHCCCS004	Assess co-existing needs
CHCCCS007	Develop and implement service programs
CHCDEV005	Analyse impacts of sociological factors on people in community work and services

Elective units (8)

Elective units of competency

Unit code	Unit of competency
CHCPRT027	Work collaboratively to maintain an environment safe for children and young people
CHCCSM010	Implement case management practice
CHCPRT025	Identify and report children and young people at risk
CHCCOM005	Communicate and work in health or community services
CHCCCS038	Facilitate the empowerment of people receiving support
CHCCSM009	Facilitate goal directed planning
CHCCSM016	Undertake advanced assessments
CHCCSM015	Undertake case management in a child protection framework

Course fees

How to apply

Use the application guide to explore the steps, prepare your checklist and continue to the school’s existing application form. You can also make a general enquiry.